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Cancelling

Cancelling takes a couple of clicks, doesn't require emailing anyone, and doesn't take your records with it.

  1. An org admin opens Settings → Billing.
  2. Click Manage billing to open the Stripe portal.
  3. Cancel there. It takes effect at the end of the period you've already paid for.

What happens next

  • You keep full use of the rest of the month you paid for.
  • After that the org drops back to the free plan.
  • Every record stays exactly where it is — nothing is deleted by cancelling.
  • Exports keep working, so you can take the ledger and roster with you whenever.

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