Cards, invoices and failed payments

That button opens Stripe's own billing portal, where you can change the card, download every past invoice, update the billing address and cancel. We deliberately didn't rebuild any of that — handling card details ourselves would mean taking on risk for no benefit to you.

When a payment fails

Cards expire and banks decline things. When that happens the subscription goes to past due, and Stripe retries on a schedule of its own while emailing the address on the account.

• Nobody is removed and nothing is deleted.
• Every existing member keeps working access.
• You can't add new members until it's resolved — same rule as the member limit.