Everything it does, in the order you'll need it.
33 articles, all of them about something that exists in the product today. Where a thing is half-built or has a sharp edge, the article says so — you should never go looking for a button that isn't there.
33 articles. Every one of them describes something that exists today.
I'm setting one up
From nothing to a workspace your board will open.
Read itI was sent a link
What the invite does, and what to do when it doesn't work.
Read itIt won't let me past a screen
Almost always the term. Here's the thirty-second fix.
Read itGetting started
Making an org, joining one, and the term it asks for before anything else works.
- Setting up a new orgThe interview at /create, what it builds, and why you sign in near the end.
- Joining an org you were invited toWhat the /join link does, and what to do when it can't find your name.
- Why it wants a term before it'll let you inThe non-dismissable semester screen, and the two ways past it.
- Your first week, in orderThe shortest path from an empty org to one your board will actually open.
Members & roles
Getting people in, deciding what each of them can touch, and tracking what you track.
- Inviting peopleMaking a link, scoping it, and revoking it when the recruiting table closes.
- Roles, permissions and rankFourteen switches, bundled into roles, ordered by rank so nobody promotes themselves.
- Tracking your own member fieldsJersey number, section, pledge class, major — your columns, on every member.
- Standing: on track, watch, at riskWhere the flags on the dashboard come from, and how to set them to your policy.
- Removing someone from the rosterWhat works today, what refuses, and what to do about it.
Money
Dues, reimbursements, the budget, and getting the numbers back out again.
- Dues: charging, collecting, waivingWhy the roster balance and the ledger can't disagree, and the two ways each moves.
- ReimbursementsSubmitting one, approving one, and what approval actually writes.
- The term budgetSplitting the pool by category, holding a reserve, and watching the burn.
- Getting the numbers back outWhat exports to CSV today, what doesn't yet, and where to ask for the rest.
The week
Events, attendance, the excuses that follow it, and who owes what by Friday.
- The timeline and event typesOne line for the whole org's week, categorised in the words you use.
- Taking attendanceMarking a roll, what counts as mandatory, and how the percentage is built.
- Excuses and exemptionsOne event versus a whole term — two different things that people mix up constantly.
- Tasks and pollsAssigning to a person or a whole role, and asking the chapter something.
Ask Chapt
What the assistant can see, what it can change, and what to do when it's wrong.
- What to ask itOpening it, the questions it's actually good at, and how to phrase a date.
- What it can seeYour org, your permissions, and nothing on the other side of either line.
- When it wants to change somethingProposals, why nothing is written until you press the button, and what gets recorded.
- When it gets something wrongHow to tell, what usually causes it, and what telling us actually does.
Docs & the record
The library, the audit trail, and how a year ends without taking the org with it.
Your account & orgs
Signing in, belonging to more than one org, and leaving cleanly.
- Signing inGoogle, and only Google — plus what to do when the wrong account is signed in.
- Being in more than one orgOne login, several workspaces, and one wrinkle worth knowing about.
- Leaving an org, or deleting oneThree different exits, and exactly what each one destroys.
- Turning pages on and offShowing only the surfaces your org uses, and reordering what's left.
- Renaming the words the app usesSay chapter, or crew, or section — the app doesn't care which.
What this costs
The price, what counts toward it, and what happens when you outgrow the free plan.
- What this costsOne price per org, set by headcount. Free to four, $25/month to fifty.
- What happens when you hit the limitThe one thing that stops, and the many things that don't.
- Cards, invoices and failed paymentsWhere the card lives, how to get receipts, and what a declined payment does.
- CancellingHow to stop paying, what you keep, and what the free plan means afterwards.
Still stuck?
There's no ticket queue and no bot on the other end — it's one person, and that person reads everything. Tell them what you were doing and what happened instead.
Or write to thalhat.011@gmail.com — /contact just helps you say the useful parts.